An exciting line up of speakers have been announced for the BHBIA Winter Seminar 2014

On November 25, 2014, In News Tags ,

‘Are You Being Served?’ The BHBIA Winter Seminar, taking place on December 5th, Royal College of Physicians, will be chaired by Chris Ehinger (BHBIA Treasurer & Black Swan Analysis) and Paul Ward (BHBIA Deputy Chair & Sanofi). The theme for the day will be customer satisfaction and the importance of good customer service. We will be looking at a number of examples of how customer satisfaction is measured both within the healthcare industry and from outside. http://lnkd.in/dBdYSzK

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